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QuickBooks POS Multi-Store 19.0 NEW USER w/Merchant Services
QuickBooks POS Multi-Store 19.0 NEW USER w/Merchant Services
$2 700.00
$949.00

QuickBooks POS Basic 19.0 3pc Bundle w/Merchant Services
QuickBooks POS Basic 19.0 3pc Bundle w/Merchant Services
$2 365.00
$1 295.00

QuickBooks POS Multi-Store 3pc Software Peripherals Bundle
QuickBooks POS Multi-Store 3pc Software Peripherals Bundle
$3 265.00
$1 799.00

QuickBooks Point of Sale Basic 19.0 NEW USER w/Merchant Services
QuickBooks Point of Sale Basic 19.0 NEW USER w/Merchant Services
$1 800.00
$799.00

POS Error 180038 and 180037 - Cannot settle credit card transactions

Getting Error 180038 and 180037 - Cannot settle credit card transactions in QuickBooks Point of Sale

When attempting to settle credit card transactions, the following error is returned:

POS Error 180038 and/or 180037: Cannot settle credit card transactions. Receipts in progress or orphan receipts (improper shutdown) were found.

Questions?  Give our experts a call at (800) 609-0788.

This error could be caused by the batch of credit cards needing to be forced closed or there is damage to the company data file.

To fix the problem:

  1. Make sure none of your workstations are creating a receipt and then close Point of Sale on the Server Workstation. Important: Do not reboot in the meantime.
  2. Open Point of Sale. Error 180037 will display as expected.
  3. Update the program to the most current release.

If the issue persists, contact Intuit Payment Solutions at 800.558.9558 and request that they force close the batch and run a debug to reset the batch number.

Interested in a merchant account service that will work seamlessly within QuickBooks Point of Sale?  Call us at (800) 609-0788 to find out about any current promotions and to help expedite the application process.  Be sure to ask about Go Payment, Intuit's mobile app for processing credit cards!

QuickBooks POS Multi-Store 3pc Bundle w/Merchant Services
QuickBooks POS Multi-Store 3pc Bundle w/Merchant Services
$3 265.00
$1 395.00


QuickBooks Point of Sale Multi-Store 19.0 ADD A STORE
QuickBooks Point of Sale Multi-Store 19.0 ADD A STORE
$2 700.00
$1 249.00


QuickBooks Point of Sale Basic 19.0 New User
QuickBooks Point of Sale Basic 19.0 New User
$1 800.00
$949.00


QuickBooks Point of Sale Multi-Store 19.0 ADD A SEAT
QuickBooks Point of Sale Multi-Store 19.0 ADD A SEAT
$2 700.00
$1 249.00


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QuickBooks Point of Sale Basic 19.0 ADD A SEAT
QuickBooks Point of Sale Basic 19.0 ADD A SEAT
$1 800.00
$949.00


QuickBooks POS Pro 19.0 3pc Bundle w/Merchant Services
QuickBooks POS Pro 19.0 3pc Bundle w/Merchant Services
$3 065.00
$1 148.00


QuickBooks Point of Sale Multi-Store 19.0 ADD A STORE
QuickBooks Point of Sale Multi-Store 19.0 ADD A STORE
$2 700.00
$1 249.00


QuickBooks Point of Sale Pro 19.0 New User
QuickBooks Point of Sale Pro 19.0 New User
$2 500.00
$1 249.00



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